Privacy Policy

This policy applies to the Tawakal Group corporate website. Tawakal Express, SomBank, and other services reached through external links may publish additional privacy notices that apply to their financial products, applications, and customer accounts.

We may collect information that you choose to provide, including:

• Your name, email address, phone number, company, and message when you contact us.
• Employment and application information, including your résumé and supporting links, when you apply for a role.
• Basic technical information such as browser type, device type, pages requested, and security logs generated when you use the website.

• To respond to enquiries and provide requested information.
• To receive, assess, and administer job applications.
• To operate, secure, troubleshoot, and improve the website.
• To meet legal, regulatory, fraud-prevention, and record-keeping obligations.

We may share information within Tawakal Group where needed to handle your request, and with trusted providers that support website hosting, content management, file storage, email, security, and recruitment. We do not sell personal information. We may disclose information when required by law or when reasonably necessary to protect people, rights, systems, or property.

We retain information only for as long as reasonably needed for the purpose for which it was collected, including legal and operational requirements. We use administrative and technical safeguards designed to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Our group and service providers operate in multiple countries. Information may therefore be processed outside the country where you live, subject to applicable safeguards and legal requirements.

Depending on applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.

Links to subsidiary websites, banking portals, app stores, and partner services lead to services governed by their own policies. This corporate website is not directed to children, and we do not knowingly collect personal information from children through it.

We may update this policy as our services or legal obligations change. Questions and privacy requests can be sent to customercare@tawakal.net or through our contact page.